PRIVACY POLICY

1. WHO ?

This privacy policy applies to the services of FOOD INGREDIENTS TECHNOLOGIES NV, with its registered office at 7822 Ghislenghien, Chemin du Fundus 8, under registration number BE 0466.597.120, with as its permanent representative Mr. David Landau.

FOOD INGREDIENTS TECHNOLOGIES NV, out of its passion for food and flavour, develops and manufactures functional and aromatic mixes for all sectors of the food industry.

By making use of the services provided by FOOD INGREDIENTS TECHNOLOGIES NV , you declare that you are aware of this privacy policy and, as a result, that you accept the collection and processing of your personal data, in the way described here. This privacy policy describes the operation of the services provided by FOOD INGREDIENTS TECHNOLOGIES NV, and specifically, how FOOD INGREDIENTS TECHNOLOGIES NV collects, uses, protects and shares data.

We will only use the personal data that you provide to us for the services or purposes for which you have given us your consent. FOOD INGREDIENTS TECHNOLOGIES NV complies with European Regulation 2016/679 of 27 April 2016 on the protection of personal data and with the Belgian Framework Legislation dated 30 July 2018. For the implementation of the provision of its services, FOOD INGREDIENTS TECHNOLOGIES NV acts as the data processing controller.

2. WHAT DATA?

Personal data is defined as all information about an identified or identifiable natural person (the data subject). Identifiable is defined as a natural person who can be identified directly or indirectly.

We collect personal data via various channels:

2.1. Information that we receive directly from you via contact with FOOD INGREDIENTS TECHNOLOGIES NV via email, telephone, via our website or contact form, via the software, or via registration for our newsletter.

This concerns the following information:

Name and first name
Email address
Address
Telephone number
The company for which you are potentially submitting a request
Your preferred language for communication with FOOD INGREDIENTS TECHNOLOGIES NV
Any information that you may transfer to us via a spontaneous enquiry.

We will save your data in our database with a view to any partnership, employment or service provision.

We may sometimes ask you for additional information. In that case, this information will always be limited and in proportion to what is strictly necessary for the services requested.

2.2. Information that we collect from publicly available sources

Within the context of your (spontaneous) enquiry, we may combine the information that we have obtained from publicly available sources (such as LinkedIn etc.) with the information that you yourself have transferred to us.

2.3. Information that we collect via cookies

When you visit our website, we collect data such as your IP address, the pages you have visited on our website, your preferred language etc. We collect this information via the use of cookies. Please read our cookie policy, so that you are aware of which cookies we use, and how you can accept them, configure your preference or refuse them.

3. WHAT IS THE DATA USED FOR?

FOOD INGREDIENTS TECHNOLOGIES NV collects and processes personal data to fulfil the following purposes. Your data will not be used for any other purposes without you being informed of this in advance and, if necessary, your consent being requested.

3.1. To provide you with information about our services and other activities and to better tailor these to your requirements and wishes.

3.2. To enter into a commercial and/or work-related relationship with your company and to enable us to correctly fulfil the contract that you have entered into with us.

3.3. To invite you to events and newsletters

3.4. To comply with our legal obligations (including accounting processing, fiscal obligations and obligations within the framework of legal orders or other compelling legislation and regulations).

4. ON WHAT BASIS?

We process your personal data following the signature of a contract, offer, order confirmation or purchase order, with a view to the preparation for or implementation of services.

We may also request your explicit consent for the processing of your data.

It is also possible that in certain circumstances, we may appeal to a justifiable interest.

If you do not wish your personal data to be processed within this context, we may not be able to enter into or implement the service provision.

5. WITH WHOM MIGHT WE SHARE YOUR DATA?

We may only share your data with third parties if this is necessary for the accomplishment of the implementation of the service provision.

If we transfer your personal data to third parties, a data processing agreement will be entered into with those third parties stipulates, among other things, that your data will be treated confidentially and processed in a secure manner.

The confidentiality of your data is important to us and we only exchange personal data via maximum security electronic means. Your data will never be traded, sold, leased or transferred to third parties or non-processors provided no legal obligation to do so exists.

6. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Personal data is kept and processed by FOOD INGREDIENTS TECHNOLOGIES NV for a period that is necessary for the purposes of processing and according to the contractual relationship between FOOD INGREDIENTS TECHNOLOGIES NV and the customer. In doing so, the relevant legislation and regulations on the retention of data are taken into account.

We may also keep it in order to comply with our legal obligations, to reply to questions and to resolve any disputes, in order to fulfil our legitimate interests and to enforce our rights.

7. APPROPRIATE TECHNICAL AND ORGANISATIONAL MEASURES.

FOOD INGREDIENTS TECHNOLOGIES NV has taken appropriate technical and organisational measures to avoid the destruction, loss, falsification, alteration, unauthorised access, or notification in error to third parties of personal data collected to the greatest possible extent, together with any other unauthorised processing of this data.

In this context, we have paid particular attention to the security of the computer systems, in which very strict password management is used.

We require all our service providers to take appropriate measures to enforce the security of your information. FOOD INGREDIENTS TECHNOLOGIES NV can under no circumstance be considered liable for any direct or indirect loss arising from the improper or unlawful use of your personal data by a third party.

The security and management procedures are reviewed on a regular basis in accordance with the latest technological developments. We save your personal data in our database on a secure server. Access to the database is only possible by authorised persons who are involved in the processing of data.

8. RIGHTS OF THE DATA SUBJECT

You have the right at any time to inspect your personal data, and to exercise your rights outlined below.

8.1. Right of inspection, correction and restriction
You are free to share your personal data with us or not. You also always have the right to request FOOD INGREDIENTS TECHNOLOGIES NV to allow you to inspect, correct, supplement or restrict your personal data.

8.2. Right to deletion
You have the right to ask us to delete your personal data from our database. This right may however be limited due to legal obligations. You acknowledge that in the event of a refusal to communicate or a request for the deletion of personal data, certain services may not be deliverable.

8.3. Right of objection
You have the right to object to the processing of your data for serious and legitimate reasons. You also have the right to object to the use of personal data for the purposes of direct marketing.

8.4. Right of free data transfer (data portability)
You have the right to obtain the personal data provided by you to FOOD INGREDIENTS TECHNOLOGIES NV and/or allow it to be transferred to other data controllers, in a structured, accessible and machine-readable format.

8.5. Right of withdrawal of consent
Provided that processing is based on your prior consent, you have the right to withdraw that consent. You have the right to withdraw your consent for the further use of your personal data for a specific study. This right may however be limited due to legal obligations or the requirement to retain the data in archives for further scientific research. Following the validation of your request, all of your personal data will be deleted from the database of FOOD INGREDIENTS TECHNOLOGIES NV .

8.6. Exercising your rights
You can exercise your rights by contacting FOOD INGREDIENTS TECHNOLOGIES NV , either by email via davidl@foodingredientstechnologies.com, or by post to FOOD INGREDIENTS TECHNOLOGIES NV, Chemin du Fundus 8, 7822 Ghislenghien. In the event of such a request, you must always attach a photocopy of the front of your identity card.

A request may be refused if it is unreasonably repetitive or systematic.

8.7. Automatic decisions and profiling
The processing of your personal data does not include profiling and shall not be subjected to automated decisions by FOOD INGREDIENTS TECHNOLOGIES NV .

8.8. Right to submit a complaint
You have the right to submit a complaint to the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35,
email: contact@apd-gba.be.

9. AMENDMENTS

We reserve the right to update this privacy policy should this be necessary.
Any such amendments will be communicated to users.

Last updated version : 31/01/2022